Security & Trust

Our Security Principles

Security isn't an add-on at Attain — it's foundational to how we work. Every engagement starts with these commitments.

Least-Privilege Access

Team members only access the systems and data required for their specific responsibilities. No broad permissions. No "just in case" access.

NDA-First Engagement

Every team member signs a comprehensive NDA before any client access is granted. No exceptions.

Full Audit Trail

All work is performed in your systems, creating a complete audit trail. You maintain full visibility into who did what, when.

Clean Offboarding

When an engagement ends, we perform complete access revocation within 24 hours. No lingering permissions. No retained credentials.

Access & Data Handling

We work inside your tools — Jira, Linear, Slack, Zendesk, Notion, Confluence, GitHub. Here's how we handle that access responsibly.

Role-Based Access Control Each team member receives only the permissions needed for their function. QA specialists don't have billing access. Support agents don't have admin rights.

No Independent Data Storage We don't copy or store your proprietary data on our systems. Work happens in your tools. Data stays in your tools.

Secure Communication Channels All client communication occurs through approved channels (your Slack, your email domain). No shadow IT. No personal accounts.

Background-Verified Team All Attain team members undergo background verification before joining any client engagement.

Data Processing Agreement We provide a DPA on request for clients who require formal data handling documentation for compliance purposes.

Questions?

If you have specific security requirements or need documentation for your vendor review process, we're happy to discuss. Most security conversations happen during our initial discovery call.