Enterprise IT Services

System or Process Requirements and Design

Requirements gathering
System design documentation and facilitation
Development and configuration of application and RICE components

System Development

Developers across tech stacks such as PL/ SQL, SQL Server, Oracle SQL Developer and others upon request

Quality Assurance

Testing (Manual, Automation, Integration and Performance)
End to end Unit, SIT, UAT and remediation
Compliance and Documentation

IT Data Analytics

Custom Report Development (Design, Development and test)
Dashboards (OBIEE, and Visualizer)
ETL - Extract, Transform, Load

IT Support

Call Center Helpdesk
L1 and L2 Support
Issue monitoring and remediation in live systems
24 X 7 coverage

IT Infrastructure Support

M 365 implementation and Support
Other infrastructure Support

Why Choose Us

We stand out as the leading Enterprise IT Services provider owing to our extensive experience in the industry with exceptional technical proficiency and steadfast commitment to meeting customer needs.

With many decades of experience in the IT industry, Attain provides customized solutions designed to deliver strong security, improved efficiency, and strategic IT planning.

What Sets Us Apart as a Trusted Partner

Collaborative Team Selection

We involve you in the selection process giving you the power to choose who becomes part of your team.

Seamless Integration

We function like an extension of your internal team ensuring smooth collaboration and synergy.

Unified Approach

There’s no hierarchy here—we work as one cohesive team aligned towards your goals.

Proven Track Record

We establish a solid foundation, earning your confidence and then scale our teams and efforts to deliver even greater results.

Tailored Processes

We develop processes hand-in-hand with you, continually adding value to your systems.

Commitment to Excellence

We prioritize high-quality service delivery and maintain a relentless focus on excellence.

Cost Efficiency

Our approach not only enhances performance but also delivers significant cost advantages for you.

Our Expertise

System or Process Requirements and Design

We offer IT system design services including requirements gathering to align project goals with business needs, system design documentation to guide development and RICE component customization (Reports, Interfaces, Conversions, Enhancements) to optimize performance. Our solutions ensure efficient, scalable systems tailored to your unique workflows.

System Development

We offer IT System Development Services specializing in PL/SQL, SQL Server and Oracle SQL Developer for database management, complex queries, schema design and performance optimization. Our team ensures data integrity and seamless integration. Additionally, our OBIEE developers create interactive dashboards and reports, translating complex data into actionable insights to drive business decisions, optimize performance and uncover trends through advanced analytics and secure data modeling.

Quality Assurance

We offer comprehensive IT Quality Assurance services that ensures robust, high-quality software solutions that meet user needs and industry regulations.

Testing: Utilizing manual, automation, integration and performance testing methodologies to ensure software quality and performance.
End-to-End Testing: Covering Unit, System Integration (SIT) and User Acceptance Testing (UAT) to validate the functionality of individual components and the overall application, alongside remediation for identified issues.
Compliance and Documentation: Ensuring adherence to industry standards and legal requirements while maintaining detailed records of procedures and test results for continuous improvement and audit readiness.

IT Data Analytics

We provide IT Data Analytics and ETL services, specializing in transforming raw data into valuable insights. Our expertise includes analyzing large datasets to identify trends and actionable insights that inform strategic decisions. We implement efficient ETL processes to extract, transform, and load data from various sources, ensuring it is clean, consistent and accessible for enhanced decision-making and business intelligence.

We offer IT Data Visualization services including:

Custom Report Development: We manage the entire report creation process from gathering requirements and designing clear layouts to developing and testing reports that accurately reflect data and meet user expectations, ensuring they provide valuable insights for decision-making.
Dashboards (OBIEE and Visualizer): We create dynamic and interactive dashboards using OBIEE and Visualizer, enabling users to visualize and analyze data effectively. Our OBIEE dashboards feature comprehensive reporting and detailed insights, while Visualizer offers intuitive, real-time data exploration with user-friendly interfaces. Both platforms enhance data-driven decision-making by presenting complex information in accessible formats tailored to your business needs.

IT Support

We provide comprehensive IT Support Services including:

Call Center Helpdesk: Serving as the first point of contact for users facing technical issues, offering immediate support via phone, email or chat, and ensuring quick resolutions to enhance user satisfaction.
L1 and L2 Support: Our Level 1 Support addresses basic issues like password resets and software installations, while Level 2 Support handles more complex problems, such as server failures and critical software errors, with in-depth troubleshooting.
Issue Monitoring and Remediation: We ensure real-time detection and resolution of issues in live systems through monitoring tools and automated alert systems, maintaining continuous system performance with minimal downtime.
24/7 Coverage: Our round-the-clock support guarantees continuous availability for troubleshooting, system maintenance, and issue resolution, enabling timely responses to critical incidents and ensuring smooth operations.

IT Infrastructure Support

We offer comprehensive IT Infrastructure Support services including:

M365 Implementation and Support: Our expertise in Microsoft 365 implementation includes deploying and managing productivity tools like Word, Excel and Teams, configuring cloud services such as Exchange Online and SharePoint, migrating data from legacy systems and providing ongoing support, user training and updates to enhance collaboration, productivity, and security.
Other Infrastructure Support: We maintain and optimize IT systems beyond core applications, ensuring reliable operation of servers, networks, and storage solutions. Our services include performance management, system updates, security monitoring, troubleshooting and user assistance, enabling seamless business operations and minimizing downtime.